July 2021
Heather
Critz
,
RN
7 Central
Medical Center Health System
Odessa
,
TX
United States
I saw Heather advocating for patients and caring for family members.
My friend was on the unit for three weeks and he was usually not easy to help. She handled his cantankerousness with grace and calm. It was amazing. During that time, I saw her advocating for patients and caring for family members. She was checking in and making sure I had a good support system while my friend was losing his battle. She is a true gem and I don’t know how I would have gotten through without her grace and kindness. One of a kind!