My daughter has been a patient at Miami Children's Hospital several times. My daughter has a unique medical issue that has taken us to several different hospitals and I have encountered many different types of nurses along the way. There is one nurse that stands out high above any other, Nurse Heather Katcher. Nurse Heather is always willing to help, whether she is assigned to my daughter or not. She knows ways to help save IV's and she is an NG tube expert! Nurse Heather is very talented at what she does and more than willing to go out of her way to help others.

Nurse Heather is also by far one of the nicest, most caring nurses I have ever met. She cares, she listens, she explains, she fixes, she helps both the patient and their family. Nurse Heather is always smiling, she is very friendly, and she is always willing to help.

When you have a medically fragile child, having a nurse like Heather makes the world of difference. She has truly made a difference in the life and well-being of my daughter.