Heather is the most personable healthcare professional that I have ever met. This is likely my last trip here to the infusion center, and I find myself feeling both excited and sad. Heather takes the time to develop a rapport and build a real relationship with her patients. A master of interpersonal communication, Heather can relay all of the pertinent details to me in layman's terms. Her style is enhanced by her witty personality, amicability, candor, and her humor. Thank you for finding me books to read, giving me food for my body and for my soul, and treating me like an ordinary person during my treatments.