There is no one more passionate about creating an environment that supports accountability in sustaining positive outcomes for patients admitted to 7 West than Ms. Jackson. Ms. Jackson is very much involved in the practice on the unit. She can be seen out on the unit, monitoring the practice and offering help if needed. She is an advocate for our patients and for our staff. She is never afraid to speak up if she sees a situation in which a staff member or patient needs help. She is a true role model for exemplary practice and supports the unit in always maintaining an environment of quality care for our patients. Jackie’s passion for creating a safe and meaningful work environment is infectious. She sees every member of the unit as valuable and is always encouraging staff to discuss ways in which we can improve.

One of her greatest attributes as a leader is encouraging and empowering her staff to speak up and take charge. Jackie recognizes that empowering and offering recognition to staff is key to nursing satisfaction and retention. That is what makes her a most exceptional candidate for this award. Since she has been on 7 West she has changed the environment on the unit to one that is positive and one in which team members can speak freely knowing they have the support of their leader.