This is the second time that Kathleen has been my Nurse, first in 2020 and again on 6/12/23. Kathleen remembered me, was kind and compassionate took every effort to keep me informed due to the 2-hour delay for my procedure, and made sure my partner was aware of the delay. My veins didn’t want to cooperate with the IV, and Kathleen took great care in getting the IV in and checking 3 times that it was okay. Kathleen's patience and caring never wavered. It was the same as I remembered from her in 2020, Kathleen is an asset to your team.