June 2023
Kaye
Leonard
,
RN
OB/GYN
Inova Ambulatory Offices
Ballston
,
VA
United States
Kaye jumped into action and relayed to my provider and the MA that we needed to pause, which they did immediately.
My husband and I have been trying for another kid and I got pregnant. However, at my 9-week appointment, we found out I had a miscarriage. Obviously, this was really upsetting news, but what made it worse was my body wasn’t recognizing the miscarriage. So I still had all the pregnancy symptoms and even all the tissue inside me. After talking with the provider, we decided I needed an MUA to remove the embryotic sac and any remaining tissue. I opted to have it done in the office.
I arrived at the office and was taken back to the patient room. The MA talked through the process and setup then went to get my husband. She was also very careful to use inclusive language (such as calling my husband my partner), which I thought was a great approach.
In the room during my procedure were my provider, the MA, an RN (Kaye Leonard), and my husband. The MA's job was to assist the doctor throughout the procedure and Kaye's job was to be an additional emotional support for me. I thought that was a really well-thought-out setup that worked really well.
After getting the local anesthesia, my heart began racing, I couldn’t breathe, and I started hearing a ringing in my ears. I looked at my husband and said I don’t feel okay. Kaye jumped into action and relayed to my provider and the MA that we needed to pause, which they did immediately. She then asked me what was happening and I explained the symptoms. She assured me that was normal and gave my husband an ice pack and wet paper towel to put on my head as she coached me through breathing exercises. I was able to calm down and feel normal again so the procedure could continue. As you can imagine, the process was very emotional.
Throughout the rest of the procedure, Kaye was able to support both me and my husband providing us with tissues, water, and anything else we needed. I could also hear the MA provide warnings when I was going to start feeling pressure and pain to help Kaye know when to start distracting me, going through breathing exercise, and so on. They had a great dynamic that helped me get through a really traumatic moment.
I arrived at the office and was taken back to the patient room. The MA talked through the process and setup then went to get my husband. She was also very careful to use inclusive language (such as calling my husband my partner), which I thought was a great approach.
In the room during my procedure were my provider, the MA, an RN (Kaye Leonard), and my husband. The MA's job was to assist the doctor throughout the procedure and Kaye's job was to be an additional emotional support for me. I thought that was a really well-thought-out setup that worked really well.
After getting the local anesthesia, my heart began racing, I couldn’t breathe, and I started hearing a ringing in my ears. I looked at my husband and said I don’t feel okay. Kaye jumped into action and relayed to my provider and the MA that we needed to pause, which they did immediately. She then asked me what was happening and I explained the symptoms. She assured me that was normal and gave my husband an ice pack and wet paper towel to put on my head as she coached me through breathing exercises. I was able to calm down and feel normal again so the procedure could continue. As you can imagine, the process was very emotional.
Throughout the rest of the procedure, Kaye was able to support both me and my husband providing us with tissues, water, and anything else we needed. I could also hear the MA provide warnings when I was going to start feeling pressure and pain to help Kaye know when to start distracting me, going through breathing exercise, and so on. They had a great dynamic that helped me get through a really traumatic moment.