June 2022
Kayla
Johnson
,
Registered Nurse
Progressive Care Unit (PCU)
Sky Lakes Medical Center
Klamath Falls
,
OR
United States
Kayla answered all questions and communicated in a way that was understandable to the non-medical field people in the room, but also talked with the nurses in our family to give them details the rest of us wouldn't understand.
Kayla was the night nurse for my grandpa when he was admitted for comfort care/end-of-life care. She was so kind and supportive during everything. Kayla answered all questions and communicated in a way that was understandable to the non-medical field people in the room, but also talked with the nurses in our family to give them details the rest of us wouldn't understand. She was a steady, calm presence while everyone was beginning to grieve and watch his condition decline. Kayla checked in with us and never hesitated to offer support or help where she could. We have a large family that can be intimidating or a lot to handle, but she didn't seem to mind. Kayla quickly caught on to my grandpa's needs and would check in with us before we realized we needed her. She left such a positive impression on my whole family. We were thankful for her support during such a difficult time. People like her give Sky Lakes care teams amazing reputations!