Kevin approaches patients with confidence and compassion, quickly earning their trust as he addresses their needs. He is a dedicated and reliable team player who genuinely cares for his colleagues and the well-being of his patients.

Patients consistently rave about Kevin, often requesting him as their private duty nurse due to his extensive knowledge and personable demeanor. S, a fellow nurse on M5, shares, “Thanks to Kevin for always having difficult conversations about terminal patients with my patients and their families. His clinical knowledge and empathetic approach make these conversations manageable and educational for families, advocating for patient comfort throughout.”

Kevin goes above and beyond in every aspect of his work. As a certified interpreter, he provides essential support for Cantonese and Mandarin-speaking patients and families during their most challenging moments. His calm and kind communication ensures these families receive culturally sensitive care.

It is evident that Kevin has a special effect on family members and patients. They are constantly looking for Kevin in the nurse’s station and are disappointed when he has days off. Nurses on M5 refer to Kevin's special way with words and connections with family members as "Magic."

Kevin employs evidence-based practices and creative problem-solving, whether it’s adapting equipment on the fly or assisting during emergencies. He remains a strong presence during rapid response teams and medical codes, ensuring that protocols are followed with calm confidence. C, Co-Charge Nurse on M17, notes, “Kevin has been an invaluable resource, particularly for questions about urology or Chinese translation. His expertise is essential, especially when we care for patients requiring continuous bladder irrigation or neobladders.”

Supervisor D also emphasizes, “Kevin has an innate ability to identify patient needs and subtle changes in their status. He collaborates effectively with the interdisciplinary team to ensure optimal patient outcomes.”

The CNS team and Chidinma Chime echo this sentiment, stating, “Kevin is a clinical expert for the Urosurgical population. We frequently consult him for guidance in caring for complex patients and navigating challenging situations.”

PA, M, from the Urology Team, states, “I frequently consult Kevin to help with difficult bladder irrigation or even bagging a leaky JP drain. No one can solve a problem like Kevin.”

Kevin has precepted many new night nurses, guiding them as they transition from proficiency to competence. His investment in their development is evident, and he fosters effective collaboration with PCT and float pool staff to ensure patient needs are met. Anytime he sees a teaching moment fit, he will gather all the nurses to show them something new. I consistently rely on Kevin to handle difficult situations, helping me gain a different perspective even when I feel overwhelmed. His mentorship has not only boosted my confidence as a nurse but has also taught me the importance of giving myself grace.

Kevin is constantly introducing me to different members of MSK staff. He is loved by all staff, from dietary to environmental services. Kevin makes everyone feel appreciated which in turn leads to better teamwork.

It is clear that Kevin is a vital part of our team, contributing to the efficient flow of our unit. His unwavering commitment to excellence in patient care and genuine concern for his colleagues make him a true DAISY Nurse.