October 2023
Krista
Masullo
,
BSN, RN
PACU
Phelps Memorial Hospital, Northwell Health
Sleepy Hollow
,
NY
United States
Every nurse I encountered that day was great, but Krista did the most to calm my anxiety and care for me with no fuss at all.
I was at Phelps Hospital for a cerebral angiogram. This is the second angiogram that I have ever had. I knew ahead of time that I would have to lay flat for some time after the procedure. Krista was very patient and understanding with me. She went out of her way to get my phone so I could contact my husband who was outside the hospital.
More importantly, she was calming and considerate when I needed to use the bedpan. Her experience and knowledge saved me from any embarrassment or discomfort; who knew that tilting the whole bed would make the whole process that much easier? It seems like a small thing, but it relieved my stress quite a bit. It is the calm, professional demeanor that makes me appreciate all that the nurses do. Every nurse I encountered that day was great, but Krista did the most to calm my anxiety and care for me with no fuss at all.
More importantly, she was calming and considerate when I needed to use the bedpan. Her experience and knowledge saved me from any embarrassment or discomfort; who knew that tilting the whole bed would make the whole process that much easier? It seems like a small thing, but it relieved my stress quite a bit. It is the calm, professional demeanor that makes me appreciate all that the nurses do. Every nurse I encountered that day was great, but Krista did the most to calm my anxiety and care for me with no fuss at all.