July 2020
Kristie
Zona
,
RN
Clinical Decision Unit/Observation Unit
ChristianaCare Union Hospital

 

 

 

She is so patient, and I feel that at age 81, I have found my own personal angel in Kristie.
Kristie is all the things listed above. She is an angel and masters her profession in a way that is the true reason for what the term nurse means. When I arrived at Union and Kristie became one of the nurses that worked with me, I was so taken aback because I have been in hospitals in New York, Staten Island. The service was not to compare with the care and bedside manner that I was blessed to receive because of people like her.
One special incident that will stay with me for the rest of my life was when my heart medication was changed, approval was needed to make sure that the pharmacy had the meds in stock, otherwise, I could not go home without all approvals in place. Kristie took the time to make sure all of these requirements were met while doing her other duties. Then she took the time to explain these new medications and how to use them and what they are prescribed for. She gave me hope and confidence to trust in myself, that I can go home and take care of my needs because I was feeling alone and lonely.
Her bedside manner is great. She gives advice, but she takes the time to listen to what you need to say and ask questions about it. She is so patient, and I feel that at age 81, I have found my own personal angel in Kristie. Since I first met her, I have bragged about her and what Union Hospital is like. Other hospitals should use Union as an example of what a real hospital should be.
Thank you all for saving my life and I thank God every day for people such as yourselves.
***
Stay as special as you are. I could not leave and not let you know that I hold you near and dear to my heart. Some people come special by chance, but I know for a fact that you were born special. God made you to comfort and care for people like me who need an angel from God, who he puts into their lives to feel and hear what they need to know. Love, peace, and happiness for all your days on earth and in heaven.