September 2020
Lana
Keigley
,
LPN
Practice Management
Sarah Bush Lincoln Health System
Mattoon
,
IL
United States
Lana Keigley, LPN, is the perfect example of an extraordinarily caring and compassionate nurse. I have had the privilege of working with Lana on several occasions and her caring nature always shines through, but one specific incident stands out in my memory and leads me to this nomination.
While working at the Effingham Walk-in Clinic, we had an injured individual walk to the clinic for treatment. Upon falling, they had sustained an injury to their upper extremity and did not have access to their vehicle, so they walked several blocks to be evaluated at the Clinic. After their visit was over, Lana tried to arrange transportation to the patient's home. When she was not able to obtain timely transportation, Lana checked with me and the other staff to make sure we had adequate coverage, and then gave the patient a ride back home so they did not have to walk while injured. Lana did not hesitate to think of the patient's care and comfort. Although Lana thought her act of kindness was "no big deal", it was evident in the patient's kind words and hug that Lana's gesture was heartfelt and greatly appreciated.
While working at the Effingham Walk-in Clinic, we had an injured individual walk to the clinic for treatment. Upon falling, they had sustained an injury to their upper extremity and did not have access to their vehicle, so they walked several blocks to be evaluated at the Clinic. After their visit was over, Lana tried to arrange transportation to the patient's home. When she was not able to obtain timely transportation, Lana checked with me and the other staff to make sure we had adequate coverage, and then gave the patient a ride back home so they did not have to walk while injured. Lana did not hesitate to think of the patient's care and comfort. Although Lana thought her act of kindness was "no big deal", it was evident in the patient's kind words and hug that Lana's gesture was heartfelt and greatly appreciated.