April 2016
Laneta
Wynn
,
RN
Stepdown
Kaiser Permanente West Los Angeles Medical Center
Los Angeles
,
CA
United States

 

 

 

I met Laneta in the hall and asked for directions to M's room. She was very pleasant and informative. She came to his room and I was so pleased to know that she was his nurse. She has been professional, pleasant and has a lovely disposition. I give her an approval rating of 100%.
***
When they say patience is a virtue, I now know who they were speaking about: Laneta! She has the patience of a saint. She handles all situations with such grace - unbelievable! Laneta has taught me a lot out patience under pressure. I'm going to take it in stride and improve. In addition to an awesome level of patience, she is a great listener, remains professional no matter the situation and has the all-important sense of humor. Thanks for being a part of my mother's recovery team! Your training on the Jackson-pratt drain was exceptional.
***
I have been here for many visits for appointments and admitted for different illnesses. Laneta is firm, direct and consistently at my door to see if I am OK. I don't have to call for my meds or anything, she is always right on time.