Madison was the first in the ICU to work with my mother. She spent so much time with my mom and me during a really frightening night. She provided reassurance and a quality of care that amazes me. She was called in to care for my mom, and we are so grateful. I can't express to you what it means to a family member to be able to fall asleep and know she was with people who are competent, caring, and who will keep her safe. She met all our physical and emotional needs at a time when we needed it the most!