Natalie Moore
January 2014
Natalie
Moore
,
RN
NeuroSurgery-Oncology Clinic
University of Washington Medical Center
Seattle
,
WA
United States
Natalie exudes the "Patients Are First" philosophy in her approach to nursing. Natalie consistently displays professional, compassionate and individualized care to a complex population of neuro-oncology patients. Natalie displays attention to detail, astute assessment/triage skills (critical to this population) and keeps up to date on her patients' plans of care. With a population of patients that have a poor prognosis, we often utilize hospice services for our patients. Natalie consistently ensures that the transition of care from our clinic to the hospice service occurs without delay and assures the hospice staff has up-to-date clinical and psychosocial information on our patients.
In regards to Natalie's astute triage skills, she recently received a call from a family member that a patient had experienced a recent neurologic decline. Natalie assessed the situation by phone and after consulting with providers, instructed the patient proceed to a local emergency department for urgent evaluation. (Natalie was correctly suspicious of an acute cerebral hemorrhage.) After identification of an acute bleed, Natalie assured that transfer occurred seamlessly between the outside hospital and UWMC. While the patient was hospitalized, she routinely fielded calls from the family requesting input from our team. Natalie made an effort to round with me on this patient, offering a cheery demeanor and support to the patient and family. The patient now has been transferred to inpatient rehabilitation and Natalie has been instrumental in arranging follow up for the patient and continues to check in on the patient and family. Natalie's clinical skills shone through with her initial assessment that allowed the patient to receive the needed emergent care and she has gone on to provide excellent supportive care and coordination of services throughout this medical crisis.
A patient said of Natalie: "Natalie, you were always ready any time (quite literally) we had questions or concerns. You especially helped Mom to stay sane and keep the situation light at a time when we were going through something we never expected. Both you and Dr. M really cared about us; you treated us as more than just another patient and his family, and to us, you were more than just another doctor and nurse. Thank you for everything!"
In regards to Natalie's astute triage skills, she recently received a call from a family member that a patient had experienced a recent neurologic decline. Natalie assessed the situation by phone and after consulting with providers, instructed the patient proceed to a local emergency department for urgent evaluation. (Natalie was correctly suspicious of an acute cerebral hemorrhage.) After identification of an acute bleed, Natalie assured that transfer occurred seamlessly between the outside hospital and UWMC. While the patient was hospitalized, she routinely fielded calls from the family requesting input from our team. Natalie made an effort to round with me on this patient, offering a cheery demeanor and support to the patient and family. The patient now has been transferred to inpatient rehabilitation and Natalie has been instrumental in arranging follow up for the patient and continues to check in on the patient and family. Natalie's clinical skills shone through with her initial assessment that allowed the patient to receive the needed emergent care and she has gone on to provide excellent supportive care and coordination of services throughout this medical crisis.
A patient said of Natalie: "Natalie, you were always ready any time (quite literally) we had questions or concerns. You especially helped Mom to stay sane and keep the situation light at a time when we were going through something we never expected. Both you and Dr. M really cared about us; you treated us as more than just another patient and his family, and to us, you were more than just another doctor and nurse. Thank you for everything!"