Nattaya is a nurse who is truly proud to be called a "nurse". With the spirit of a real nurse, she manages the illness and suffering of her patients and their relatives with patience and her best effort. She looks after the patients with sincerity, caring and understanding. More importantly, the patients' families can feel that Nattaya understands their mental state and that of the patient.

N: Need (Needed by patient's relatives)

U: Understand (Understanding of the patient's needs)

R: Rubber (Flexible enough to handle a patient's demanding relatives)

S: Smile (The power of the smile)

E: Excellent (An excellent work ethic)