I saw Paula when I got my port surgery and I felt much more at ease because of her kindness. She is clearly a very, very competent and experienced professional. I was shocked that she was able to find a vein for my IV on her first try. The very reason I was there was to get my port replaced since my veins are incredibly difficult to find, but not for Paula! Her kindness coupled with her competence helped me feel much better about my procedure. I am so thankful that I had not one, not two, but three incredible nurses. And they all deserve to be recognized for not only their great skill, but also their empathy and genuine care for their patients.