Raechel was our night nurse for a few days as we stayed in the NICU. From night one, she was so kind and accommodating. She was always checking in, not only to check on our child but to see if we as parents needed anything. Raechel showed that she loves her job and cared for our daughter like she was her own. If she had a "spell," Raechel would come running into our room. It was so comforting to know that she would be there right away. I loved when she walked in the room at shift change, knowing she would be our night nurse. I slept way better knowing it was Raechel caring for our daughter. One day, my daughter had a bad spell. Raechel came running into the room and took her from my arms to assist in the spell. As her mom, I was very scared and upset. Raechel assured me that it was okay and offered me a hug. On another occasion, my daughter had a spell while eating. Raechel sat in the room and talked to us until she finished eating. I felt really guilty leaving my daughter and felt like I always needed to be by her side. Raechel reassured us that it was okay to leave and that they would always let us know if something happened. The best part was that when Raechel was working and wasn't our nurse, she would still stop in to check on us and leave us notes. We loved walking into the room and seeing notes on how our daughter did or that she stopped in to see her. All the care we received in the Sanford NICU was outstanding!