Ryan Macgillivray
August 2022
Ryan
Macgillivray
,
MSN, RN, PCCN
Cardiology PCU
Hospital of the University of Pennsylvania
Philadelphia
,
PA
United States

 

 

 

Ryan enhances and promotes the image of nursing within the organization. He keeps an open-door policy and encourages staff to speak openly about anything we feel is unsafe or unsure of. We can express our concerns and get his advice on the next steps.
Ryan MacGillivray, MSN, RN, PCCN, of 8 Center, is well deserving of The DAISY Award for Extraordinary Nursing Leaders. Ryan started his nursing career with us in 2015 as a new graduate and worked his way from bedside nurse to Nurse Manager. Along the way, he excelled and role modeled numerous roles: preceptor, charge nurse, ultrasound-trained IV, and champion for various initiatives. On behalf of 8 Center Nurses, we have been fortunate to have Ryan as our manager for the past three years. During that time Ryan has shown his incredible leadership skills as he is diligent, timely, compassionate, and fair.

Ryan is always looking for ways to motivate staff and enhance and foster a good work environment. From small gestures like random raffles and breakfast treats for the nursing staff, to big things like advocating for safe staffing, RN and CNA Mentorship programs, and celebrating our unit goal of >365 days CLABSI free! Ryan puts his whole heart into his job. Even his wife contributes to boosting our staff morale by gifting us her phenomenal baked goods!

Ryan makes sure that he is accessible, available, and responsive to everyone’s needs. He is very receptive to feedback and always looking for ways to enhance our nursing care. At Unit Council we discuss many things from day to day struggles we face, to how to build the best culture possible. Ryan takes all feedback and immediately turns it into action. Each week he sends out an email that includes items that were brought to his attention along with specific actions he has taken. We are fortunate to have a leader who is always two steps ahead of the game. He also helps the unit with call bells, and with his expert ultrasound IV skills by helping us with complicated access, even if phlebotomy is struggling.

Ryan is the type of leader who creates an environment of trust, mutual respect, compassion, and professional development and leads by example. He trusts his staff to deliver strong care, and he gives space for charge nurses to make good decisions but is also available if we need his assistance.

One night shift, the charge nurse reached out since they felt the unit had too much going on, and Ryan came in from home to be an extra set of hands! He is kind, fair, and advocates for his staff. He understands what it means to be a bedside nurse and makes leadership decisions using that perspective.

Ryan is very intuitive and has strong interpersonal skills which enhance his leadership. He saw the staff trying to cope after the loss of an important in-house patient, so he scheduled a staff support session so the staff could process the grief, and requested other managers come to our unit to relieve staff so they could attend the support session. He also helped one of our nurses set up a Celebration of Life ceremony for the patient’s family and staff. Ryan supports staff professionally to present at the Magnet conference, National Association of Clinical Nurse Specialists (NACNS), and to get a yellow belt in performance improvement!

With the nursing climate being sensitive to self-report, Ryan enhances and promotes the image of nursing within the organization. He keeps an open-door policy and encourages staff to speak openly about anything we feel is unsafe or unsure of. We can express our concerns and get his advice on the next steps.

In the community, Ryan promoted the image of nursing as he and his wife coordinated a family affected by cancer for our unit to adopt through The Breathing Room Foundation. We were able to provide a 15-year-old girl with T-cell lymphoma and her parents with clothes, sports memorabilia, makeup, personal items, and gift cards.

Ryan genuinely cares about what is best for our overall well-being, not just our bedside practice, and that speaks volumes as to why he is deserving of The DAISY Award for Extraordinary Nursing Leaders.