This nurse has a special talent for calming patients coming for a procedure in the Cath Lab. When a patient is difficult or challenging to comfort, this nurse is called in by the staff to assist. He is a magician in how he communicates with patients and alleviates their stress and anxieties. We all feel we have a talent in assisting patients through their procedure, however, he is a different level of greatness with our patients. He can take the most belligerent patient and have them laughing within minutes. He can calm an anxious patient who will not hold still or allow us to perform a lifesaving procedure due to those nerves. He has a gift for speaking with patients. After the procedure is done, these patients have a different demeanor and often thank him for what he has done for them.
One patient during a STEMI heart attack came into the hospital. She was not well-composed and could not have a rational thought. We knew she needed a timely response in saving her heart muscle. She would not stop yelling at us and could not lay still. During a heart attack, people respond differently to pain and uncertainty. This nurse was called into the room to assist our staff. He went up to this patient and put his charm on. Within minutes, this patient was laying still and working on her breathing as the team prepped her for the procedure. We were able to open her occluded vessel and he was the person she looked for once she woke up.
This epitomizes Scott in how he interacts with patients. He truly does have a gift for connecting with patients and alleviating their anxieties and stress during their hospital stay and cardiac procedures. We are lucky to have him on our team.