January 2022 Honoree

Shannon Mulcahey-Mendez, BSN, RN, C-EFM

  • Maternity Center
  • CHI Health Mercy Council Bluffs
  • Council Bluffs
    ,
    IA
    ,
    United States
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Shannon has been doing a great job as a nurse. She was my first nurse when I go out of the OR. I was in terrible pain and she was so patient with me.

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Shannon is frequently recognized by her patients for her excellent patient care, her patience, her kindness, and her compassion. Shannon is a fluent Spanish speaker and she is able to communicate more effectively with our Spanish-speaking patients. This brings them at ease and more comfortable delivering at Mercy.

Shannon has accepted additional responsibilities in our department be being a safety coach, a preceptor, and being charge nurse. She is a member of our Iowa maternal Quality Care Collaborative to reduce primary cesarean rates at Mercy. She developed tools to educate our patients on Family-Centered Cesarean Birth in English and Spanish. She is a positive team member. She has a smile on her face, accepts challenges, and is a joy to work with. Shannon is a wonderful nurse. She is hard-working, completely deals with emergency situations, and has great critical thinking skills. She is a patient advocate and approaches difficult situations with empathy. We are so blessed to have Shannon as a member of our Mercy Maternity staff.

Thank you, Shannon, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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