My dad is 82 and was admitted with a brain bleed. He is not the most patient person normally so you can imagine what kind of patient he is. Very agitated and high maintenance. Tessa was his daytime nurse and was the most patient and kind person. She took the time and explained everything she was doing to my dad. He loves her! He pulled his IV out and had to be restrained. Tessa handled that very professionally. Never got upset or overwhelmed with my dad. All of the staff in the ICU have been great. Tessa stands out. She goes above and beyond to make her patients and family comfortable.