At a time that I was in need of major support, she was there to listen and help me through. My boyfriend had just gone into ICU and I was in a million pieces, Mellissa gave me hope. She is an extraordinary nurse. She had a great impact on me and helped me through the worst time of my life. I owe her so much. I was touched by the remarkable care and compassion she gave to me. I thank her from the bottom of my heart.