Mercie Reams, circled “Excellence” on her nomination form for Beth Martinez “Pursue the highest standards in quality care, service and patient satisfaction. Committed to continually improve Jupiter Medical Center !

Mercie wrote: Beth always takes excellent care of her patients and we have received many letters about her excellent care and customer service. This is one of the letters from a patient:

As a patient with normal fears before a procedure, Beth Martinez was both cheerful and efficient, thereby calming my fears, as well as the fears of my family. It was not just on one occasion but on three separate occasions over the past several weeks that Beth performed her caring, cheerful and enthusiastic magic. Beth even fulfilled the promise she made to my daughter a week ago to keep her informed on my procedure.

As a retired CEO I know what is expected of an employee, It is the beyond expectation performance that separates the good and great. Beth is a “great” asset to your hospital. We are all better off when we have a Beth on our Team. Please thank her for us. She is a difference maker!!!!