Emergency Department Team
March 2019
Emergency
Hospital
Emergency Department
Morton Plant Hospital
Clearwater
,
FL
United States
Aj Andrade PCT Alana Pollack RN Alex Hardman Emergency Services Technician Aliisha Mccray PCT Amanda Beach PCT Amy Brown Emergency Services Technician Amy Decker RN Amy Hall RN Andrea Derrick Clinical Education Specialist Anthony Bordonaro Emergency Services Technician Anthony Craugh PCT Anthony Kinney RN Brendan Little Nurse Apprentice Brittany Legon PCT Brittany Meyer RN Caryn Mcdowell RN Charleigh Estilette RN Charles Taylor PCT Chris Goodall PCT Chrismarie Delosreyes RN Christina Sherman RN Christopher Lindsey Emergency Services Technician Colleen Ganley PCT Contessa Gilbert RN Corrine Kuzma RN Cory Walsh RN Damaris Foss PCT Dana West PCT Danielle Bosse RN Danielle Brown RN Danielle Nardi PCT Devyn Laplume RN Dominic Antonelli RN Donna Chatman PCT Douglas Philbrook PCT Elise Helmbrecht RN Ellie Rowe RN Eric Schwartz PCT Eve Gorski-Julian Administrative Assistant Gabby Feldman RN Gail Bouley Patient Care Advocate Ginger Christiani Emergency Services Technician Gloria Ortiz PCT Ian Gibson Emergency Services Technician Jackie Julian RN Jake Busche RN Jake Martinez PCT Jared Ballew RN Jarrett Lyons RN Jeffrey Goodwin RN Jennifer Barbosa PCT Jennifer Hargrave RN Jennifer Plomatos RN Jennifer Rodak Unit Secretary Jennifer Shaver RN Jennifer Tillman Pst Jessica Espinosa PCT Jessica Fields RN John Barranco Emergency Services Technician Jonathan Robinson Emergency Services Technician Joseph Finley RN Kali Williams RN Karin Gorecki RN Katarina English RN Kathleen Garino RN Kathleen Totten RN Katy Pivato RN Kayli Baker RN Kelsey Dearing PCT Kelsey Dudley RN Kennedy Menard PCT Kristen Blevins RN Kristine Gonzales PCT Kristy Morgan RN Krystel Brown PCT Lance Ballard RN Lauren Tanner PCT Libera Greco PCT Linda Mcnutt Patient Advocate Linda Moffett Unit Secretary Lisa Hadley RN Madison Fullerton PCT Mallory Mettler RN Manos Vlamakis RN Marilyn Speeler Pst Maritza Najarian PCT Mary Rebetti RN Matthew Bacon PCT Matthew Delmore Emergency Services Technician Matthew Faggion RN Mazyar Shahriari RN Michelle Spencer PCT Michelle Zook RN Mindy Albin RN Nancy Gruenler RN Natasha Caceres RN Nicholas Leili RN Nicole Crevasse RN Peter Diaz Emergency Services Technician Rachael Crue RN Rachel St.Clair PCT Renita Roque RN Rhonda Handwerk Emergency Services Technician Richard Heskett RN Robert Kwan RN Ronald Wolfe RN Rosalind Smiley PCT Roxanne Ramos RN Ruiz Velasquez RN Samantha Becker RN Samantha Pippenger PCT Sammy Mhayamaguru PCT Sarah Layland RN Sean Westacott RN Shannon Paynter PCT Sissy Cannon RN Stacy Huff RN Susan Krueger RN Susan Mauldin RN Susan Persaud RN Tammy Perez RN Terrie Green RN Terry Beuttenmuller PCT Tisha Almendro-Nazario RN Todd Clark RN Tony Kulla Equipment Support Coordinator Tony Noble PCT Tracy Bucher RN Trisha Street RN Ulia Sysa PCT Van Buskirk Julia PCT Ying Prebe Nurse Apprentice Carbery Karla RN
I would like to nominate the MPH ED team for their extraordinary work. Many of our team members worked together on a very difficult and involved patient. It was an emotionally challenging and draining process that lasted from 1100 to 1800 with multiple resources, departments, and team members involved. I would like to recognize everyone involved, especially Social Workers (Rachel Greenlee and Steven Powers), Pastoral Care (Kristin Fulton - who missed her own ice cream social), and Case Management (Vera Birch).
The ED team consisted of Dr. David Skelton and Dr. Michael White, Mazy Shahriari EST, Samantha Pippinger PCT, Justin Lowry RT, Jennifer Matthews RN, Ellie Rowe RN, Mary Rebetti, RN, Dominic Antonelli RN, Jennifer Barbosa PCT, Mallory Mettler RN, Sonia Bass RN, Susan Krueger RN, Manos Vlamakis EST, Sara Davis PCT, Kali Williams RN, and Maher Suhweil Security.
The patient arrived via EMS and subsequently became unresponsive. CPR/ACLS was initiated but unfortunately, she expired.
The patient was on vacation from Kentucky with her husband and grandson, who had stayed behind at the hotel. Ellie was able to locate the run sheet to find the hotel number for Dr. Skelton to call the husband. The husband sounded confused and appeared to not quite understand what was going on. We involved the Hampton Inn to assist us with transportation for the husband and grandson to come to MPH. Upon the husband's arrival, Sarah escorted him to a private area where Dr. Skelton could discuss the events that happened. The husband requested that his grandson be taken for a "snack run" to keep him distracted until the situation could be explained to him. Jenn B, Mallory, and Sonia took turns entertaining the anxious 9-year-old, even taking him for ice cream and playing Wii.
It became apparent to the team that the patient's spouse had dementia. When the husband became agitated, Kristin from pastoral care helped to calm him down. She was able to assist this gentleman who suddenly and unexpectedly found himself without his wife of 35 years and struggling with Alzheimer's disease himself. Kristin instinctively and professionally went into action providing outstanding and comforting care for the two family members the patient left behind.
One by one, nurses and PCTs volunteered their time and personal resources if needed to help these two devastated gentleman return to their home state. Two nurses even volunteered to drive them to the airport at 5 am if they needed to make their previously planned flight. Multiple nurses and PCTs assisted with the care of this 9-year-old boy during what surely was a long and difficult experience for him. From providing ice cream to anticipating restlessness and activities to occupy his mind and time, the nurses never allowed this young man to be alone or uncomfortable during this difficult time. The nursing department's willingness and ability to spring into action with this young man allowed his great grandfather time alone with his wife to say goodbye in his way and to begin making necessary decisions.
Rachel and Steven from Social Services got involved to ensure that this family had a safe place for discharge. Steven called DCF, and Rachel used the patient's phone to search for emergency contacts nearby. Thankfully, a family member was located in St. Petersburg who was able to take them home.
All of this could have never occurred if we didn't have the support from such an amazing team! They did a phenomenal job in doing what was right not only for this patient but for her loved ones as well! In collaboration with Social Services and Pastoral Care, the Emergency Department nursing team was unsurprisingly the shining star in this most unfortunate circumstance. Each and every nurse and patient care technician present contributed to some of the most touching and outstanding care that I have ever seen. This is a true example of our Baycare values and the collaboration from every department really helped to ensure the safety and well-being of this patient's husband and grandson.
The ED team consisted of Dr. David Skelton and Dr. Michael White, Mazy Shahriari EST, Samantha Pippinger PCT, Justin Lowry RT, Jennifer Matthews RN, Ellie Rowe RN, Mary Rebetti, RN, Dominic Antonelli RN, Jennifer Barbosa PCT, Mallory Mettler RN, Sonia Bass RN, Susan Krueger RN, Manos Vlamakis EST, Sara Davis PCT, Kali Williams RN, and Maher Suhweil Security.
The patient arrived via EMS and subsequently became unresponsive. CPR/ACLS was initiated but unfortunately, she expired.
The patient was on vacation from Kentucky with her husband and grandson, who had stayed behind at the hotel. Ellie was able to locate the run sheet to find the hotel number for Dr. Skelton to call the husband. The husband sounded confused and appeared to not quite understand what was going on. We involved the Hampton Inn to assist us with transportation for the husband and grandson to come to MPH. Upon the husband's arrival, Sarah escorted him to a private area where Dr. Skelton could discuss the events that happened. The husband requested that his grandson be taken for a "snack run" to keep him distracted until the situation could be explained to him. Jenn B, Mallory, and Sonia took turns entertaining the anxious 9-year-old, even taking him for ice cream and playing Wii.
It became apparent to the team that the patient's spouse had dementia. When the husband became agitated, Kristin from pastoral care helped to calm him down. She was able to assist this gentleman who suddenly and unexpectedly found himself without his wife of 35 years and struggling with Alzheimer's disease himself. Kristin instinctively and professionally went into action providing outstanding and comforting care for the two family members the patient left behind.
One by one, nurses and PCTs volunteered their time and personal resources if needed to help these two devastated gentleman return to their home state. Two nurses even volunteered to drive them to the airport at 5 am if they needed to make their previously planned flight. Multiple nurses and PCTs assisted with the care of this 9-year-old boy during what surely was a long and difficult experience for him. From providing ice cream to anticipating restlessness and activities to occupy his mind and time, the nurses never allowed this young man to be alone or uncomfortable during this difficult time. The nursing department's willingness and ability to spring into action with this young man allowed his great grandfather time alone with his wife to say goodbye in his way and to begin making necessary decisions.
Rachel and Steven from Social Services got involved to ensure that this family had a safe place for discharge. Steven called DCF, and Rachel used the patient's phone to search for emergency contacts nearby. Thankfully, a family member was located in St. Petersburg who was able to take them home.
All of this could have never occurred if we didn't have the support from such an amazing team! They did a phenomenal job in doing what was right not only for this patient but for her loved ones as well! In collaboration with Social Services and Pastoral Care, the Emergency Department nursing team was unsurprisingly the shining star in this most unfortunate circumstance. Each and every nurse and patient care technician present contributed to some of the most touching and outstanding care that I have ever seen. This is a true example of our Baycare values and the collaboration from every department really helped to ensure the safety and well-being of this patient's husband and grandson.