We had a patient who was incapable of caring for himself and had overdosed on several of his medications. This patient was just recently reunited with his brother, whom he had not seen for years. His brother moved him from a nursing home in the mid-west to care for him in his own home locally.
Marie Loignon developed a personal rapport with this patient, encouraging him to be more independent in taking care of his ADLs, group attendance, and ambulation, thus increasing his strength and self-esteem.
His insurance refused to pay for his thirty day supply of medications which were used during the overdose incident. The patient did not have any money and his brother could not afford to pay for them out of pocket. Marie coordinated with the pharmacy to find out what date his insurance would cover his medications, got the pharmacy to agree to pay for some of the medications, and gave the family a printout of which medications would be covered under the $4 generic medication program. This process allowed the family to fill the patient’s necessary prescriptions allowing the patient to go home that evening rather than staying an extra day and waiting for physicians, social workers & the pharmacy to sort it out the next day. The patient and family were able to go home that evening, after Marie did extensive education on each medication, developed a reasonable schedule for the patient and family to follow that would ensure that the patient received the correct medication even when they were not present.
Marie was able to accomplish a high level of patient caring, compassion and patient satisfaction, all the while managing to administer medications to patients on the unit. She saved the family from paying for another day's stay at the hospital and freed up a bed for another BHU patient to be admitted. Her passion and compassion reunited the brothers that evening, instead of having to wait another day. This is why Marie Loignon deserves the DAISY Award.