Martha Lawenko
February 2015
Martha
Lawenko
,
RN
DOU
Citrus Valley Health Partners
Covina
,
CA
United States

 

 

 

I am nominating Martha based on a letter I received from one of her patients. This patient letter just proved to me that Martha is a kind, caring and selfless person. She recently lost her mom. I was worried about her coming back to work. I thought she would not be back as her usual self. Receiving this letter proved me wrong. Her loss made her a stronger person, more compassionate, more understanding, and more loving to her patients. Her mom was a patient too and Martha was the caregiver at bedside. That made it easy for her to show empathy to her own patients. Here is her patient's letter:

I had never been in a hospital and was pretty nervous to be there. During my check in my last name was mistakenly spelled with an ending o instead of an e. When I arrived on the new floor Martha noticed that I did not have a wrist band on my arm. She asked me why. I told her that I though that it was because they had originally gotten my name wrong so they hadn't put a corrected one on me. She went ahead and corrected the wristband and put it on my wrist. She then asked me if they had weighed me in the Emergency room. I told her yes. She noticed that it looked pretty high at 174. I too thought that was pretty high. So she re-weighed me again at around 169. Her attention to accuracy really made me more at ease at the type of quality care that I would be receiving. She initially asked me if I wanted pajamas. When I thought about pajamas I though about child pajamas so I said no. When I put the gown on she asked me again if I was sure that I didn't want pajamas. Having confidence from her previous actions I said I would take them. When she brought them I saw that they were just loose pants. I'm glad she offered them to me because they were really comfortable.

Before and after going to the hospital I kept on questioning whether it was the right thing to do. I didn't know if I was overreacting to the type of pain that I was feeling. While talking to her I felt more at ease with the decision to go. She told me that it was good that I had taken aspirin when I did. Which made me more confident in the decisions that I had made. She was very thorough and informative on the tests that would be performed on me and at what time they would be performed. What impressed me the most was her kindness and attentiveness. My neighbor was in some pain at night. She would routinely come by and make sure that he was ok. When she would come by she would also ask me if I was comfortable. When my neighbor wasn't ok she did what was possible to make him better and talked to him in a kind way. It made me feel calm knowing that if anything were to happen to me that she would do what she could to make me feel better. I had never been at a hospital and didn't know what to expect.

Everybody who treated or came in contact with me was nice, courteous, and professional. My experience has let myself know that if anything ever happens to me I shouldn't be afraid to go to the hospital, because there are many people that will care for me and will want to help me get better.