A patient arrived to the ED with chest pain. This patient was critical. During his care that was very hectic and intense he asked to speak to his wife; tell her he loved her then coded. He did not make it. Dora made sure the wife was with the patient and the last words he said will always be with his wife. Dora addressed the family as well as medical needs in a very busy, critical time.

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Dora has such a warm heart. When our loved one was in the ER we were terrified, but Dora continuously updated us to let us know how our family member was in a terrifying time of our lives. She not only took care of the patient, but she made sure we were alright too. She is truly wonderful.