Kathleen LaFever, a new nurse, has only been practicing nursing for four months and she already exemplifies all of the qualities that one would expect to find in a nurse. She is professional, polite, and caring. Recently, she cared for a patient who wrote the following letter praising the care that she received. The patient wrote:

I am a patient at South Hospital. I was seen and treated by Ms. Kathleen. She is an excellent nurse. She helped me when I was in serious pain. She made me feel like everything would be ok. And she made me not want to give up hope. Her job is to make us patients comfortable and she put 100% into what she does.