Congratulations to Gianna Laiola, a beloved Nurse Navigator, recently promoted to the role of lead navigator.

It comes as no surprise to those who know her best that Gianna is not only well-respected by physicians and colleagues alike, but also adored by her patients and their families.

One patient recently wrote, "Gianna is always willing to hear what we have to say, never discounting our words or feelings. She has educated us through support groups and we share with her what we learn from outside resources, Gianna makes this journey not so scary. For that, we love her."