I had a parathyroidectomy at St. Pats Hospital. I was quite nervous going into it, and to add to the distress, Kirsten informed me, as my pre-op nurse, that my surgery would be delayed by a couple of hours. I was initially stressed about this, but over the next couple of hours, I felt so comfortable with Kirsten that I actually enjoyed the opportunity to visit with her. Kirsten exemplified what a caring nurse can be. She listened, showed compassion, shared when appropriate, and most of all took time to address my concerns and care for me. In this hurry-up world where money is the bottom line and time is money, Kirsten's dedication and compassion shone through as an antidote to these practices. My faith in humanity was restored during my pre-op time with Kirsten, as was my faith in St. Pats. I've had some experiences with St. Pats in the past that I wouldn't consider stellar, but if Kirsten is typical of the staff I can find at St. Pats, I'll be delighted to have them involved for any of my future healthcare needs. Thank you so much, Kirsten, for your dedication and compassion to my care.