After spending the last 7 years in various hospitals and one nursing home, I have developed a keen eye for stellar nursing care. That’s why I know that Tori broke the mold for great nurses. When she enters your room, you can’t help but feel as though you are welcoming a best friend. She keeps up conversation and helps you to feel at ease. When she is giving medication, her expertise shines through.

For me, her excellence became apparent when I needed a new IV put in. I am a VERY tough stick. Tori tried twice as well as another nurse who was with her. She was very careful and caring when she could not get it. She got someone from the cath lab who needed 5 tries to start the IV. Tori again rose to the occasion when it was discovered that I had a suture left over from foot surgery in Chicago. She was able to quickly find someone to remove it and checked in on me to see who I was! Also, I have never seen a nurse work so well with other members of the team – emptying my catheter, transferring me to the commode, helping clean me up afterward – a true team player!