Alicia is an exceptional nurse! She has gone above and beyond! She has shown me that my care is very important to her despite having other patients. She is here in a very timely manner. After I have called, I haven’t waited long at all. I know she has a lot of patients, but when she is in the room with me, she makes me feel like I’m the only patient that matters. She has treated me like she genuinely cares about my feelings and my pain and how I feel. Empathy is such an amazing quality.