Over the Thanksgiving weekend, my mother had the great pleasure of being cared for by Jacinta "JC". JC is competent, attentive, and more importantly she is invested and her patient's wellness and improvements. A big challenge my mother was facing was passing the swallow test. JC along with my brother and I tried to help with my mother's swallow test, and we were unsuccessful.

The next day when I arrived, JC came running into the room full of excitement. She then updated me that my mother had taken her meds orally and had eaten applesauce and pudding. She expressed with delight, "She passed the test! She took the spoon herself, she ate it!" She was excited and happy that my mom crossed the milestone. It warmed my heart. My mother is a retired nurse. All of her patients loved her because she truly cared for them with her heart. It is evident to me JC is the exact same type of nurse. I sent JC a personal note saying, I hope she never needs a nurse, but if she does, I hope she gets one as good as herself. I think it's important for you to know that this member of your staff really made an impact on me and my family at one of the most difficult and sensitive times in our lives.