Crystal was awesome! Her calm and reassuring demeanor was very comforting. Her attention to detail and compassion, as well as her knowledge made a positive difference in our mother’s care. Crystal was laser focused on our mother’s care and well being. She explained procedures to us, and helped us understand what to expect. Our 90-year-old mother had congestive heart failure with many complications.

Unfortunately, none of the procedures improved her situation, so Crystal helped explain the hospice option to us. She made sure mom was handled gently, and was currently on pain medication for the transition to the hospice facility. Crystal made this very difficult situation more bearable. Crystal is especially talented and completely in the right field of work. She is extremely knowledgeable. I appreciated her calm and compassionate manner. She was always fully present when giving care to our mother.. She made my mom feel special with her ability to provide superior care while being friendly and supportive during a very difficult time!