Lindsey Klunder
March 2023
Lindsey
Klunder
,
Advanced Practice Nurse Practioner
Critical Care
MercyOne Des Moines Medical Center
Des Moines
,
IA
United States

 

 

 

Lindsey, while still caring for her other patients in the NTICU, called the State Patrol.
It is with great pleasure and admiration that I nominate Lindsey Klunder, ARNP for the DAISY Award. As a long-time colleague and friend, I have seen firsthand the dedication and commitment that Lindsey has for her profession.

Lindsey is a consummate professional and an excellent nurse practitioner. She consistently puts her patients first, advocating for their needs with determination and compassion. She is steadfastly committed to providing the highest quality of care to all of her patients. Her passion for her profession is evident in the way she treats her patients, their families, and her colleagues. She is always willing to go above and beyond to ensure her patients' comfort and safety. She is compassionate and understanding, and she always takes time to listen to her patients' needs, while working tirelessly to ensure they receive the best care possible.

As an example of her dedication to patient care, a patient was admitted to the NTICU after having been found unconscious in an interstate highway rest stop building. EMS records were not available to the critical care team. On the night of arrival, the patient was unconscious and having seizures. By the next morning, the patient was only able to answer questions with one to two words. Lindsey was the pulmonary and critical care nurse practitioner helping to take care of patients in the NTICU that day. While Lindsey was talking with and examining the patient, he asked where his dog was. The patient told Lindsey that his dog was in his semi-truck on Interstate 80. He was not able to tell her where he was when he stopped and fell ill. Lindsey, while still caring for her other patients in the NTICU, called the State Patrol. They had no records of a stop involving the patient's truck. She then contacted the Polk Co. Sherriff who reviewed the previous night's dispatches and discovered that the Mitchellville EMS responded to the call at the rest stop.

A Polk Co. Sheriff was sent out to investigate and found the patient's dog in his truck and also found that the truck was still running. Animal control was called, and the dog was turned over to the ARL to care for until his owner recovered. The truck was turned off and the ARL representative brought the patient's cell phone and keys to Lindsey in the NTICU. With the patient's phone, Lindsey was able to contact the truck company management to let them know what had happened to their employee and where the truck was located. Lindsey was also able to contact the patient's daughter, so the patient's daughter was able to travel to Des Moines to be with her father.

The patient's condition gradually improved, and he was able to be transferred out of the NTICU several days later. This is just one example of how Lindsey goes above and beyond simply treating patients' illnesses, but instead, cares for patients' and their family's physical, emotional, and social needs. She is a talented and dedicated professional who truly deserves to be recognized for her outstanding work. Her unwavering commitment to patient care and service truly embodies the values and mission of MercyOne and the Sisters for Mercy. She is an inspiration to all of her colleagues and an example of what it means to be a true professional.

Note: This is Lindsey's 2nd DAISY Award!