The nursing staff has been incredible, but Nicole was even better than incredible. Her attitude is amazing. She was willing and patient in answering the million questions we had, never making us feel like she was in a hurry. Her smile and positivity are infectious. She was not working on our floor one day of R’s stay, and she came down from where she was working just to check-in. Extraordinary caring and care. She is an extraordinary human being. We are grateful she was part of the team taking care of R.