November 2023
Amanda
Hubbard
,
MSN, RN, CPN, AE-C
North Campus Pulmonary
Children's Hospital Colorado- North Campus
Aurora
,
CO
United States
I could tell that she genuinely cared for the best outcome for our son, and she knew all the right questions to ask. She has a great depth of knowledge and it shows in her clinical judgement and nursing care.
Amanda is an honor to work with. She is extremely caring and thorough. I have never felt so supported in my role as a nurse practitioner as I do when we work together. She anticipates needs. She is timely in her responses and focused on her work. She is calm and able to handle difficult situations with ease. Her positive attitude is contagious. She is an incredible teacher and mentor for student nurses and is able to provide them with excellent individualized clinical experiences.
I have also had the pleasure of interacting with Amanda as a parent of a child in her care. She made me feel so comfortable as a mom and ensured that I was receiving the best care with a group of people who had really taken the time to learn our unique story. We have been through so many other doctor's appointments, and it wasn’t until we worked with Amanda and the pulmonary team that we finally felt like the puzzle pieces were put together and we had a clear plan moving forward. I could tell that she genuinely cared for the best outcome for our son, and she knew all the right questions to ask. She has a great depth of knowledge and it shows in her clinical judgement and nursing care.
When needs arise, she is able to find creative solutions. She keeps things running smoothly and is the glue that holds us all together. I am so grateful for her and honored to work by her side. She truly goes above and beyond for our patients and their families and is an amazing team member to work with!
***
Amanda Hubbard is the best nurse I have ever worked with. Her knowledge base and interest in knowing, evaluating, and treating pulmonary disorders are outstanding and so helpful. She can navigate questions from families both from phone calls and Mychart messages and already knows the answers to families’ questions without discussing them with me because we have talked about it once in clinic before and she remembers. All the RNs at north campus talk about how she is great to work with, and when Amanda is not in clinic that day, Amanda has a set template she sends them of typical things she does for each patient and what is helpful for our department. She is the only person that I have worked with who has ever created her own epic smart lists and smart phrases to speed up her intake with patients to help start the notes. She makes the pulmonary clinic extremely efficient, and often takes a better, more thorough history than the training residents and pulmonary fellows. Myself, the other MDs, and AAPs have asked, “What disorder does it sound, like, asthma?” – and she will often have an idea just by history, which reflects her interest level in being great in her job as well as retaining knowledge she has learned from our providers. She has improved my ability to take care of patients and find disorders in patients that I otherwise wouldn’t even have asked specific questions about before. I have significantly benefitted from families’ high praise of the care received while at Children’s Hospital Colorado, while a big portion of the praise should go to Amanda. The nurses in our department are often commented on by the “Star card” that I get monthly, indicating that the nurses (mainly Amanda) are so nice, professional, and helpful in clinic. She prior was quickly selected by the nursing leadership to represent the North campus while CHCO was being evaluated for magnet status because of her wealth of knowledge on appropriate procedures and safety regulations. She has a constant stream of training nurses rotating through our clinics as well because she obviously cares about educating the future nurses, and some of them have praised Amanda’s understanding, patience, and knowledge to me after the experience. She never complains about menial tasks such as giving children influenza vaccines (while other nurses have complained), completing the medical assistant tasks when we are short-staffed, or often covering two providers in clinic. For about a year, she was the only nurse covering my case management duties, which is a great deal of time and effort, all while working part time (~0.5 FTE) and rooming and taking histories on my patients in between that work. Case management can be menial but often there is a skill and knowledge of what medications are covered by varying insurances. I used to rely on certain nurses in the pulmonary department in the past to figure out how to get a medication covered for a patient that we all know he or she needs, but Amanda took it upon herself to speak directly to those nurses, figure out the best solution herself, and now often she is the person other nurses come to when dealing with the same issues. I often find myself discussing with the families that I will check with Amanda on what medications we can get their child before the family and I come to a decision on the best treatment for their child. The families appreciate this level of care to make their treatment plan as easy and cost-effective as possible. Amanda has also found certain contacts at other hospitals to obtain vital information to care for children such as swallow study data that often is impossible for other multidisciplinary clinics I have worked with. Nurses who fill in for Amanda may ask me how certain things are done, but I honestly reply, “I don’t know because Amanda magically does it.” In times of need, she has filled in by working on the inpatient wards during the initial COVID lockdown, as well as volunteer to cover needed shifts during the RSV pandemic/surge this past year when she saw a great need. Amanda definitely exemplifies Children’s Hospital Colorado’s mission and values by making the families feel welcome, helping improve their disorder, keeping a positive attitude, and making sure that each child will experience the “Here, it is different” approach to care. There is no doubt in my mind that Amanda deserves the DAISY Award because she is truly an Extraordinary Nurse with whom I’m thankful to work regularly.
I have also had the pleasure of interacting with Amanda as a parent of a child in her care. She made me feel so comfortable as a mom and ensured that I was receiving the best care with a group of people who had really taken the time to learn our unique story. We have been through so many other doctor's appointments, and it wasn’t until we worked with Amanda and the pulmonary team that we finally felt like the puzzle pieces were put together and we had a clear plan moving forward. I could tell that she genuinely cared for the best outcome for our son, and she knew all the right questions to ask. She has a great depth of knowledge and it shows in her clinical judgement and nursing care.
When needs arise, she is able to find creative solutions. She keeps things running smoothly and is the glue that holds us all together. I am so grateful for her and honored to work by her side. She truly goes above and beyond for our patients and their families and is an amazing team member to work with!
***
Amanda Hubbard is the best nurse I have ever worked with. Her knowledge base and interest in knowing, evaluating, and treating pulmonary disorders are outstanding and so helpful. She can navigate questions from families both from phone calls and Mychart messages and already knows the answers to families’ questions without discussing them with me because we have talked about it once in clinic before and she remembers. All the RNs at north campus talk about how she is great to work with, and when Amanda is not in clinic that day, Amanda has a set template she sends them of typical things she does for each patient and what is helpful for our department. She is the only person that I have worked with who has ever created her own epic smart lists and smart phrases to speed up her intake with patients to help start the notes. She makes the pulmonary clinic extremely efficient, and often takes a better, more thorough history than the training residents and pulmonary fellows. Myself, the other MDs, and AAPs have asked, “What disorder does it sound, like, asthma?” – and she will often have an idea just by history, which reflects her interest level in being great in her job as well as retaining knowledge she has learned from our providers. She has improved my ability to take care of patients and find disorders in patients that I otherwise wouldn’t even have asked specific questions about before. I have significantly benefitted from families’ high praise of the care received while at Children’s Hospital Colorado, while a big portion of the praise should go to Amanda. The nurses in our department are often commented on by the “Star card” that I get monthly, indicating that the nurses (mainly Amanda) are so nice, professional, and helpful in clinic. She prior was quickly selected by the nursing leadership to represent the North campus while CHCO was being evaluated for magnet status because of her wealth of knowledge on appropriate procedures and safety regulations. She has a constant stream of training nurses rotating through our clinics as well because she obviously cares about educating the future nurses, and some of them have praised Amanda’s understanding, patience, and knowledge to me after the experience. She never complains about menial tasks such as giving children influenza vaccines (while other nurses have complained), completing the medical assistant tasks when we are short-staffed, or often covering two providers in clinic. For about a year, she was the only nurse covering my case management duties, which is a great deal of time and effort, all while working part time (~0.5 FTE) and rooming and taking histories on my patients in between that work. Case management can be menial but often there is a skill and knowledge of what medications are covered by varying insurances. I used to rely on certain nurses in the pulmonary department in the past to figure out how to get a medication covered for a patient that we all know he or she needs, but Amanda took it upon herself to speak directly to those nurses, figure out the best solution herself, and now often she is the person other nurses come to when dealing with the same issues. I often find myself discussing with the families that I will check with Amanda on what medications we can get their child before the family and I come to a decision on the best treatment for their child. The families appreciate this level of care to make their treatment plan as easy and cost-effective as possible. Amanda has also found certain contacts at other hospitals to obtain vital information to care for children such as swallow study data that often is impossible for other multidisciplinary clinics I have worked with. Nurses who fill in for Amanda may ask me how certain things are done, but I honestly reply, “I don’t know because Amanda magically does it.” In times of need, she has filled in by working on the inpatient wards during the initial COVID lockdown, as well as volunteer to cover needed shifts during the RSV pandemic/surge this past year when she saw a great need. Amanda definitely exemplifies Children’s Hospital Colorado’s mission and values by making the families feel welcome, helping improve their disorder, keeping a positive attitude, and making sure that each child will experience the “Here, it is different” approach to care. There is no doubt in my mind that Amanda deserves the DAISY Award because she is truly an Extraordinary Nurse with whom I’m thankful to work regularly.