We had a patient who, due to complications, ended up having a longer stay here at the hospital. Melissa went the extra step to bring this patient clothes when the patient was finally being discharged. The patient had arrived with no personal belongings. Leaving with a nice soft sweater put a huge smile on the patient’s face. Melissa also took the time to bring this patient outside for walks on our paved walkway. Having been here for over a month, it was beneficial for this patient to get some much-needed fresh air, as well as a change of scenery. Melissa's heart and attentiveness towards this patient most certainly helped make a tough situation more positive. I admire her heart for her patients and her drive to advocate and treat each person with the dignity that they deserve!