April 2024
Hannah
Lawrence
,
RN
Medical Surgical
St. Mary's Healthcare
Amsterdam
,
NY
United States

 

 

 

Hannah handled all of our questions, concerns, and requests with professionalism, empathy, and grace.
Hannah provided comfort care to our grandmother while she was a patient at St. Mary's Hospital. Hannah was a bright spot in what was otherwise an incredibly difficult and sad time for our family. Watching a loved one pass is heartbreaking, but Hannah made that process so much easier for our family. She was warm, kind, compassionate, and respectful to both my grandmother and our entire family.

As one can imagine, emotions were high in the room, but Hannah handled all of our questions, concerns, and requests with professionalism, empathy, and grace. She was attentive, listened and helped keep my grandmother comfortable as she passed. She exhibited patience, kindness, and a genuine desire to care for her even in their last moments. We feel truly blessed that we had Hannah as our nurse and recommend her without hesitation for the DAISY Award.