Annie Mantsch
August 2024
Annie
Mantsch
,
BSN, RN, MICN
Emergency Department
Adventist Health and Rideout
Marysville
,
CA
United States
Annie’s compassionate and skilled approach not only addressed the immediate medical needs but also provided emotional support that made a significant difference in my daughter’s experience.
I would like to nominate Annie for the DAISY Award, recognizing her for the exceptional compassion and quick response she delivered to our daughter. During our recent trip to the ER, we had the privilege of experiencing care under Annie, whose demonstrated skill and empathy truly exemplify what it means to be a nurse.
My eight-year-old daughter arrived at the Emergency Room with symptoms including nausea, vomiting, fatigue, fever, and an elevated heart rate. After triage, labs and an IV were ordered. During this process, Annie was called in to assist with the lab draw and IV insertion. Annie approached my daughter with remarkable care, calmly explaining each step involved in inserting the IV line and drawing blood. This thoughtful communication not only addressed the physical needs of my daughter but also significantly alleviated her anxiety, making a daunting procedure much more manageable.
After the lab work, while we were walking back to the lobby, my daughter became nauseous and felt like she was going to vomit. I was holding an emesis bucket and trying to manage her distress when she began to pass out. Before I could even ask for help, Annie recognized the situation, rushed over, and swooped my daughter into her arms. She carried her to a room and promptly checked her vitals. Throughout this experience, Annie continued to talk to my daughter, explaining the process of taking her vitals with the blood pressure cuff and pulse oximeter. She made sure that my daughter felt secure and informed, which was incredibly comforting during such a frightening time.
Following an ultrasound and CT scan, my daughter was exhausted. When her dad came to check on her, he asked how she was feeling, and she excitedly told him about the nurse with the little dolphin tattoo and pretty, long blonde hair who had “saved her life.” She told him how she was trying so hard to stand because she was scared to hit her head when she felt her legs give out and was thankful (Annie) caught her. As a child with an autoimmune disease, my daughter has had several hospital stays and ER visits, and these visits can be a scary experience. However, Annie’s compassionate and skilled approach not only addressed the immediate medical needs but also provided emotional support that made a significant difference in my daughter’s experience. From my daughter to the nurse with the little dolphin tattoo and pretty, long blonde hair, thank you!
Thank you for making her feel safe in a time that we couldn’t. We appreciate you.
My eight-year-old daughter arrived at the Emergency Room with symptoms including nausea, vomiting, fatigue, fever, and an elevated heart rate. After triage, labs and an IV were ordered. During this process, Annie was called in to assist with the lab draw and IV insertion. Annie approached my daughter with remarkable care, calmly explaining each step involved in inserting the IV line and drawing blood. This thoughtful communication not only addressed the physical needs of my daughter but also significantly alleviated her anxiety, making a daunting procedure much more manageable.
After the lab work, while we were walking back to the lobby, my daughter became nauseous and felt like she was going to vomit. I was holding an emesis bucket and trying to manage her distress when she began to pass out. Before I could even ask for help, Annie recognized the situation, rushed over, and swooped my daughter into her arms. She carried her to a room and promptly checked her vitals. Throughout this experience, Annie continued to talk to my daughter, explaining the process of taking her vitals with the blood pressure cuff and pulse oximeter. She made sure that my daughter felt secure and informed, which was incredibly comforting during such a frightening time.
Following an ultrasound and CT scan, my daughter was exhausted. When her dad came to check on her, he asked how she was feeling, and she excitedly told him about the nurse with the little dolphin tattoo and pretty, long blonde hair who had “saved her life.” She told him how she was trying so hard to stand because she was scared to hit her head when she felt her legs give out and was thankful (Annie) caught her. As a child with an autoimmune disease, my daughter has had several hospital stays and ER visits, and these visits can be a scary experience. However, Annie’s compassionate and skilled approach not only addressed the immediate medical needs but also provided emotional support that made a significant difference in my daughter’s experience. From my daughter to the nurse with the little dolphin tattoo and pretty, long blonde hair, thank you!
Thank you for making her feel safe in a time that we couldn’t. We appreciate you.