Kanokrat Kongpitak
June 2024
Kanokrat
Kongpitak
,
Level 4 Registered Nurse
Urology Center
Bangkok Hospital Headquarters
Bangkok
Thailand

 

 

 

Ms. Kanokrat is always eager to learn. She has participated in numerous training sessions related to the urinary system and consistently shared new knowledge with her team.
Ms. Kanokrat Kongpitak is known for her compassion, professionalism, polite demeanor, and deep dedication to patient care, which serves as a role model within the team. She also played a key role in helping the doctor by providing valuable insights from her thorough understanding of the patient’s medical history to accurately assess bladder function.

One notable instance of her dedication occurred when a female patient was anxious about the urodynamic examination, as it is a highly private procedure. Ms. Kanokrat listened attentively and gave a thorough explanation. She kindly offered to assist with the procedure and remained with the patient throughout the procedure to ensure the patient's comfort. She spent extra time with the patient, even beyond her working hours. The patient left reassured and later expressed appreciation for Ms. Kanokrat's attentive and compassionate care.

Ms. Kanokrat is always eager to learn. She has participated in numerous training sessions related to the urinary system and consistently shared new knowledge with her team. She excels at explaining examination results in clear, simple terms. She provides the patient with easy-to-follow advice on managing their condition at home, guiding them toward symptom improvement. Additionally, Ms. Kanokrat was selected to represent the department in the “Idea Sharing Contest,” where her excellent presentation of a departmental project earned high praise.

Ms. Kanokrat possesses outstanding English language skills. Whenever the team faced communication challenges with international patients, she facilitated clear communication, ensuring patient understanding and satisfaction. Her efforts were frequently met with compliments from patients.

Furthermore, she has led several improvement initiatives, for example, developing English-language checklist documents for taking patient medical histories, explaining procedures, and preparing patients for surgery. Her contributions greatly enhanced communication and patient readiness, earning praise from both patients and their families for her focus on safety and high standards of care