Francesca ensures seamless operations and outstanding patient care on our unit, even under challenging conditions of staff shortages and a highly complex patient population. Alongside her warm personality, she is exceptionally resilient, dedicated, meticulous, flexible, and a true team player. Francesca is a remarkable individual who, in addition to her outstanding professional qualifications, brings profound empathy to our patients, many of whom have been under our care for years.

During these challenging times, she has managed to keep the team united and has consistently kept everything running smoothly with kindness. It is people like her who, even in difficult times, keep the bigger picture in view. She displays impressive kindness, remains calm and solution-oriented, and continually motivates her team while maintaining patient care under extremely challenging staffing conditions.