Tammy's expertise and compassionate approach go beyond the call of duty. One particularly touching story highlights her extraordinary commitment. The family member, whose mother underwent a procedure at The Heart Institute, shared their remarkable experience. “From the moment they arrived early in the morning, the warmth of the staff was evident, but it was Tammy who truly stood out,” said the family member. 

From their first interaction, Tammy's kindness and professionalism were apparent. She eased their anxieties with her gentle demeanor and even shared a personal story about her daughter, making the experience feel more human and less clinical. Tammy's attentive care didn't stop there. She provided clear explanations, kept them informed throughout the procedure, and regularly checked in, ensuring both the patient and the family felt supported. 

"Tammy was brilliant. I did not ask her if she did that intentionally, but it worked for my brain, and my affection for her grew from that instant. After the procedure, which took much less time and had excellent results (she’s as healthy as an ox, my Mom), we were walked through the recovery time, precautions, and wound care. Tammy epitomized an excellent nurse and healthcare leader!" said the family member who nominated Tammy for The DAISY Award. 

Tammy's ability to connect with her patients on a personal level while delivering top-notchcare makes her a true healthcare leader. Her approach reminds us that excellent nursingisnot just about medical expertise but also about compassion and understanding.